SH:24 IS A PIONEERING ONLINE SEXUAL AND REPRODUCTIVE HEALTH SERVICE, DELIVERED IN PARTNERSHIP WITH THE NHS. WE PROVIDE FREE STI TEST KITS, INFORMATION AND ADVICE – 24 HOURS A DAY

Using digital technology, SH:24 makes it easier for people to get access to sexual health services - remote testing for the four most common sexually transmitted infections (STIs): Chlamydia, Gonorrhoea, Syphilis and HIV. We are a Community Interest Company (CIC).

Our vision is to make it easier and faster for people to access sexual and reproductive health services, no matter where they live in the UK.

Efficiency savings
Up to 50% more cost effective than clinic based testing

Rapid diagnosis & treatment
Results within 72 hours; positive results fast-tracked to clinic 

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Designed to scale
Built to serve a diverse population, regardless of location, with a limited time set-up

Freeing clinic capacity
Partner clinics free up more capacity for complex cases

User-centred design
Understanding user needs to promote self-management

Widening access to services
People can access services 24/7 - regardless of busy lifestyle or location (urban or rural)

Why would I want to go to a clinic? This is so quick and convenient
— Service user
Ironically, though it’s a remote service, it’s more personal
— Service user
The sexual health services in my area are next to impossible to access - they are only open for a few hours each week. This is a great option for those who can’t meet their restricted hours.
— Service user

Our service enables users to move seamlessly between the internet, telephone and clinic. We collaborate with specialist sexual health services and the clinicians on our board are some of the UK’s leading voices in the sexual health field. For any partner who would like to introduce SH:24 to their area our package offers:

Uniquely test kits and instructions - co-designed with user

Uniquely test kits and instructions - co-designed with user

Text message communication throughout order process. General support by clinician via text, phone and webchat

Text message communication throughout order process. General support by clinician via text, phone and webchat

Online access to STI testing services

Online access to STI testing services

Compliance with NHS information governance standards and hosting within the NHS N3 Network.

Compliance with NHS information governance standards and hosting within the NHS N3 Network.

And in addition:

 

  • Local clinics can access and manage SH:24 results and referrals
  • A referral process designed with local specialist health services
  • Comprehensive, visual monthly reporting 
  • Robust safeguarding protocols and policies

SH:24 continues to develop and we will soon offer chlamydia treatment, partner notifications, combined oral contraception, emergency hormonal contraception, pregnancy testing and condom distribution as part of our package.

Our team has a broad range of expertise in sexual health, public health, commissioning, evaluation, design, innovation and operations. Collectively, the team have in-depth knowledge of the sexual health economy and have demonstrated their ability to lead change.

We work with NHS Trusts and providers across the country; we welcome interest from other trusts, providers, and commissioners. Please get in contact for more information or to arrange a meeting with our team.